On 6-29-2020 my girlfriend and I went into Ashley Furniture in Louisville, KY, to look at a bedroom set. Tampa Hillsborough EDC Michelle Bauer, 813-518-2644 727-510-2524 cell mbauer@tampaedc.com or Ashley Furniture Industries, Inc. Jason Lockington, 608 … We look forward to your visit, when you will discover high-quality products at an amazing value. It has been an hour no call back. Sign up to uncover company details. i HAVE TRIED TO GET THEM TO HONOR THERE WORD BUT THEY DON'T CARE ABOUT ANYONE BUT THERE GREEDY SELF. I have received 19 texts from Ashely delivery stating it will be delivered at a certain time and date. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. Corporate Office Our corporate office is open Monday to Friday, 8am to 5pm central time. Then was scheduled for the remainder of the bed to be deliver and put together in AUGUST!!!! Payment Methods . Bought sofa and chair in June. Which I was also told I would hear from Ashley in 24 hours to schedule delivery- in which I never heard. Things were not the best at the store and have only gotten worse. The company is owned by father and son team Ron and Todd Wanek. See Todd Wanek's compensation, career history, education, & memberships. Finally got someone who I told that she will not transfer me to anyone and she will need to get this taken care of. See salaries, compare reviews, easily apply, and get hired. Glassdoor gives you an inside look at what it's like to work at Ashley Furniture Homestore, including salaries, reviews, office photos, and more. In the beginning when all the mishap started I called and was told I would get a 75$ credit to my account which would should up on my account in store. Stands, Free Shipping on Bathroom Items Up to 50% Off, Window Treatment By Richard - Posted on: September 23, 2020, By Lisa Hobbs - Posted on: September 15, 2020, By Jonsie - Posted on: September 14, 2020, By KEVIN fRANKLIN - Posted on: September 10, 2020. I received the bed rails and night stand first in May. I contacted them and sent them the information they requested and they have now also refused to repair it stating that I didn't contact them first within the 10 day time frame of the extended warrant. I went with Ashely because all of the realtors I work with here in San Antonio have said customer service is wonderful and that they use yall to stage their homes. Craving comfort? Rocking Delivery day, no call or text like I was told when they were 30 minutes out. Share your review. I understand Covid 19 has delayed some deliveries ( 1 or 2 months behind, I can understand that), So I called today to ask about when I could expect My couch and I was told November the 27th.If I get it then that will make it 5 months to get a couch set that was paid for.....that is just ridiculous!!!!!!! My couch was on back order but they called me as soon as it came back in stock and I received it delivered before the date they had originally told me. The furniture order will be cancelled, and I will be notified when it is, and I will be notified when the mattress swap will take place. We had to go into the store to see what the issue was. Mats & Activity Storage & Organization, Closet Ashley Furniture is one of the leading furniture manufacturers with an experience of over fifty years in this industry. Find information on Ashley Furniture headquarters such as corporate phone number, address, website, and consumer reviews. The Ashley companies operates through large facilities spread across a number of locations and its headquarters is located in Arcadia, WI. I was the easiest sale he probably will ever have as I knew what I wanted. I was very impressed with the timeframe and we absolutely love our couch! The lineup of products from this company includes furniture for living room, bedroom, dining room, and even home office furniture. I love the table. Furniture Stores. I had to call 4 times (30+ minutes on hold each time) and disconnected twice, once after being transferred and on hold for an additional 30 minutes. Email. They would not have told us if we had not gone in. Stroller Accessories, Baby Play With the area’s largest selection of furniture from the No. Contacts. There are over 1000 Ashley Furniture HomeStore retail furniture stores operating worldwide. Who We Are: Ashley Furniture HomeStores is the #1 furniture retailer in North America—a distinction we’ve held since 2005. Called for the 5th time today after 2 urgent tickets written, one being urgent within 3 hours. NOONE AT ASHLEY TOLD ME I SHOULD HAVE CONTACTED THEM FIRST AND NOW GUARDSMAN IS TELLING ME THAT THEY SHOULD HAVE BEEN CONTACTED FIRST, so because of the delay they are denying my claim. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. Tables & Nightstands, Nursery If you would like to contact the corporate offices of Ashley Furniture, please use their contact information such as their phone number, website, and address listed above to contact them. I called Ashley they said it was no longer under warranty after a year but after I told her the problem she said it sounded like a frame or spring issue and those were warrantied for 5 yrs, so she sent someone out to look at it. I am still waiting on a check back for that item :( You can't even get a hold of a manager to talk to or anyone on customer service. Contacting Ashley Furniture. Welcome to the corporate website of Ashley Furniture Industries. Office She then directed us to the customer service specialist and walked off. Company Overview. Media Centers, Sofa & Ashley Furniture Inc. is a private manufacturing company based in the United States. USA, Worldwide, Other, Canada . Here I feel like Ashley stole our money, and 4. Ashley Furniture Corporate Office | Headquarters Avarage Rating: 9791 Green Park Industrial Drive Saint Louis, MO 63123 Phone: (866)369-7089 Website: www.ashleyfurniture.com. No response from tickets like promised and no call from supervisor as promised. We were told that one of our items was discontinued. 15 ashley furniture homestore corporate office jobs available. After over an hour on hold I was able to get confirmation. Read the latest news, browse the Ashley online catalog and find local dealers and retail stores. Our sales rep then indicated that we could talk to someone else, which we wanted to. She is contacting someone and she said she would get back to me within 30 minutes but to give her an hour. ... Access the headquarters listing for Ashley Furniture HomeStore Rockledge here. Do you have questions for us? Chairs, Hammocks & She, however, could not do anything about the difference in price of the mattress without the approval of a manager (who would not come out to speak with us). Name. They now inform us that typically they aren't allowed to swap for a cheaper mattress without a manager's approval due to the warranty, something we originally weren't informed of. Ashley Furniture is located in Arcadia, WI. Each Ashley HomeStore is … I Purchased a couch set July 2 and paid cash for it that day 4500, it is Sept.the 10th and I still do not have My couch. She said there were not notes on my order of any issue. Your browser's Javascript functionality is turned off. Also my girlfriend has been waking up in pain so we aren't satisfied with the mattress. New ashley furniture homestore corporate office careers are added daily on SimplyHired.com. Ashley Home Furniture - I would be paying $744.00 to return furniture that does not recline and that id poorly constructed Ashley Furniture - terrible company Ashley Homestore - Couch order # 0634950698 Now Tasha is telling me it will not even be in stock until 11/3/2020!!!! The low-stress way to find your next ashley furniture homestore corporate office job opportunity is on SimplyHired. Once we arrive we tell our original sales person that we want to swap our mattress for a softer version. Ashley Furniture Industries, Inc. offers the manufacture and sale of furniture to Ahsley Furniture dealers only within the United States. 1 selling furniture brand worldwide, you will find the perfect selection of furniture, mattresses, or accessories for any room at Ashley … Told by the sales rep that we need to pay a 10% fee to return something they didn't have to begin with. Furniture Collections, Baby Ashley Furniture manufactures and distributes home furniture products throughout the world. The table had a bad finishing on it but they replaced it quickly. I ask to speak to a manager about it. Furniture, Bed & Mattress Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. Search Catalog Start typing, then use the up and down arrows to select an option from the list Search That is unacceptable and will not work. Start typing, then use the up and down arrows to select an option from the list, Free Shipping on Closet Organization Up to 50% Off. Tables, TV Stands & I had planned on ordering a couple other pieces from Ashley's but not now. I am well aware that Covid has been going on and it is taking longer than usual to ship and deliver products. Storage & Organization, Dining I asked where else I could go and she the referred me to Guardsman based on the extended warranty I purchased. Immediately we were taken to a Tenpurpedic Pro Breeze Medium Hybrid. Meanwhile, they have my money!!!!! This is the Ashley Furniture Homestore company profile. About the store. We did receive our mattress, though were unable to use the adjustable base due to the bedroom set we went with having storage under the bed. Furniture Stores Near You in Tennessee At your local Ashley HomeStore in Tennessee, you’ll find so much to love in our wide selection of room-to-room furnishings. Bundles, Home When it came time for our furniture to be delivered we got notification it is being pushed back. I also want my 75$ as it was promised, I will not use it but will give it away to help someone else. Direction: Locate corporate office over map at Ashley Furniture Human Resources Direction Other Phone Numbers Of The Ashley Furniture Corporate Office: +1 813-603-5600 Anderson: +1 864-328-2670 Athens, GA: +1 706-433-4200 Albuquerque: +1 505-798-9400 Appleton: +1 920-968-0013 Room Reviews: 0 WRITE REVIEW. The manager on duty would not come out to speak with us. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. How can they get away with raising their prices so much?? Terrible service and who knows when I will ever get to sleep in my bed. Shop Ashley HomeStore for a Wide Selection of Office Chairs. Deals, Throw Many of those times delivery was scheduled, NO ONE ever showed up!!!! I will never again shop with ASHLEY. The battery on the drill ran out on the only piece they needed it for and then they did not have the screws for the slats for the platform. At Ashley HomeStore, we celebrate being home with you. I actually bought a dining room set from them in Feb and was very pleased. In case you didn't realize there was an alternative, the best phone number for Ashley Furniture customer support is 800-477-2222. The breadth of the selection of office chairs and desks gives you remarkable … Sold a mattress being told we can swap it out 1 time without hassle, but now are told we have to get one of equal or greater value or we are out the money if we go with something cheaper. Sets. They came out and looked at it and wouldn't support the warranty saying it wasn't normal wear and tear. Chairs, Accent Congrats! What a rip off - I suggest you just stay away form their "sales". Living Room There are currently 13 consumer reviews about Ashley Furniture available. Ashley Furniture Industries has 5,644 employees at their 1 location and $4.70 B in annual revenue in Y 2018. So if we went with the softer version, which we did so that we can get a good night’s rest, we were out $1000. Mind you, I was also told this would happen when I called 8/31/2020. & Side I assumed he ran to the store to get something and would return….. Gear, Baby + Toddler Find a comfortable office chair that delivers incredible style for your work area at Ashley HomeStore. 3. When the man got there and spoke ZERO English, he stayed about 30 minutes, left without saying ANYTHING. 1 Ashley Way. The sales rep helped us pick out a bedroom set that we like and set up a delivery for it. Since we had a good experience with them we went this weekend for their $15,000,000 Warehouse Sale. I promise you I will never go to Ashley Furniture again!!!!!! They said they would be out this morning to finish since they were off Sundays & Mondays and would call first thing in the morning. Loveseat Sets, Bedroom So we needed to wait until that arrived to use our adjustable base. However the care I have been given is utterly unacceptable. Don't Sweat the Holiday Mess with Up to 60% off* Storage Solutions, Bar Stools up to 60% off + Free Shipping*, Foundations Furniture, Outlet DO NOT GO TO ASHLEYS!!! So I called back to customer care, the lady I spoke with was very hateful telling me that she would mail me the gift card, I have NEVER RECEIVED IT! I am a single mom and paying1034.32 was a huge expense to do especially during COVID. They offer great deals but the black friday is actually the best one!" With more than 700 HomeStores across the nation, Ashley HomeStore is the #1 choice for home furnishings, mattresses, and accessories, for millions of people. price so I would still be paying more than the "store" price. Customer Service Hours Monday to Saturday : 9:00AM-07:00PM Su Dufresne Spencer Group 4120 Air Trans Rd Memphis TN 38118. On 9-12-2020 we decided to go back into Ashley and take advantage of the 90 night sleep guarantee, as well as to cancel our bedroom set. GUARDSMAN TELLS ME THAT ASHLEY IS EDUCATED TO INFORM CUSTOMERS WITH EXTENDED WARRANTIES TO CONTACT THEM FIRST BECAUSE THERE IS A TIME CONSTRAINT, BUT I WAS NOT INFORMED OF THIS. Ashley is the #1 furniture and mattress brand in the United States. The company manufactures living room, dining room, bedroom, entertainment, home office furniture and other home furnishings. However, sometimes staff from Ashley Furniture headquarters do read the reviews on this website. The contact detail associated with Ashley Furniture Corporate Office is also mentioned to make it easy for a user to contact the furniture … Bedding, Adirondack & You can email service@ashleyhomestore.ca, call our toll-free number at 800.737.3233 or fill out the contact form below. We spent over 15,000.00. Ashley Furniture Industries, is a company that works within the Furniture/fixtures. You’re in. For all of the 6 actual times for delivery I took off half a day to ensure I would be there for the furniture to be complete. And here we are and it is still not complete. The sales person was terrible. I ordered the bedroom furniture on July 18th and just got it on September 19th (I did not have an issue with the length of time even though it was 3-5 weeks longer that what I was told the max would be). Business Profile. My girlfriend decided to look up our bedroom set on the website where it now states it out of stock. We bought and paid in full for our furniture at Ashley's. I noticed that the middle section of the 3 piece sofa was falling in and not supportive. He wandered off many times and there were no other customers there. Hammock Amy … im sad to say 7 years later Ashleys have not changed. I asked the salesman and he told me they used to use store prices now they used manufacturer suggested prices. There are 5 ways to reach Ashley Furniture across 3 communication modes: phone, email, web. ⚛ The information about Ashley Furniture Corporate Office Locations In Tampa, Brandon FL, Memphis TN With Phone Number is completely presented here. It has been 6 months and still have not received 4 big items. Ashley Furniture, Inspirata choose Tampa for new headquarters ... and information technology positions for both the e-commerce business as well as other Ashley corporate operations. North America—a distinction we ’ ll email you your 10 % fee to return the bedroom set the 3 sofa. 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